Customer Service

Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.

What customers are saying...

Dear Stuart and Chris Friedman, Just wanted to take a moment to send you a big thank you for your donation of the Beader's Bible for our glass bead makers retreat at Pilchuck. Your donation helped contribute to making our retreat a huge success. Many thanks,
- Leslie


Additional Resources

We are a 100% direct-mail and e-commerce company and have no sales showroom.

Email: | Customer Service: (800) 423-2319

Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473